Frequently Asked Questions
Read quick answers about our shipping pace, product guarantees, and how returns work in our shop.
What ingredients do you use in your protein and vitamin blends?
We make our products with native whey isolate, fermented amino acids, chelated magnesium glycinate, zinc picolinate, and natural fruit concentrates. We never add artificial thickeners, hydrogenated oils, or undisclosed proprietary mixtures.
When will my parcel be packed and dispatched?
Orders placed before 11:00 on business days are packed and dispatched the very same day. Each bottle is wrapped in protective cushioning and shipped inside a rigid outer carton with direct online tracking.
What is your return process if I change my mind?
We accept returns within 30 days from delivery for unused items kept in their original packaging with the factory neck seal unbroken. Contact our support team with your order number and we will give you our UK return address.
How do I pay for my order?
We keep our purchasing simple and honest. You can settle your order by bank transfer directly after checkout, or you can select cash on delivery to pay the courier in cash when your parcel reaches your front door.