Terms & Conditions

The seller

Pure Habit Guide Stop Ltd., located at 32 Park Cross Street, Leeds, LS1 2QH, United Kingdom, registration Company No. 07242320. Contact us by email at [email protected] or telephone at +44 113 667 0317.

The goods

Dietary supplements, vitamins, botanical formulations, and sports nutrition goods intended solely for general wellness, balanced daily nutrition, and physical vitality. Each item listing specifies active ingredients, serving amounts, and formula formats. Product imagery is for reference; container design and packaging can vary slightly.

Ordering and contract

Your order is logged once you finalize checkout. We will email an acknowledgement, though the official sales agreement begins when we hand your package to the carrier. We reserve the right to decline an order if stock is unavailable or details cannot be confirmed, promptly returning any monies received.

Prices and payment

All prices are stated in GBP and include relevant VAT. Postal rates appear clearly at checkout prior to final payment. We accept: Cash on delivery, Bank transfer. If an obvious pricing mistake occurs, we will reach out prior to shipping to let you either confirm the adjusted total or cancel freely.

Delivery

Full details on transit choices, schedules, and postage costs are listed on our Delivery & Payment page. Responsibility for the goods shifts to you once the package is delivered.

Product images and colours

Photographs depict the real items stocked on our shelves. Screen settings, web browsers, and ambient lighting can influence how shades appear, so slight colour variations do not count as defects or qualify for complimentary returns or reimbursement. Exact dimensions, materials, and ingredient contents are detailed on every product page.

Transfer of risk

We remain accountable for your products until the carrier hands them over to you or an authorized individual at your designated address. That handover marks the point where risk of loss or breakage transfers to you. Any obvious shipping damage should be recorded with the delivery driver and reported to our shop within 48 hours.

Returns and warranty

You have the right to send back your items within 30 days of receipt in accordance with our Returns section. Products are supplied with a statutory conformity guarantee confirming they correspond with their description, satisfy satisfactory quality criteria under the Consumer Rights Act 2015, and remain fit for their standard nutritional purpose until the stated best-before date when stored in accordance with package instructions.

• Customized or personalized sports nutrition blends prepared to consumer specifications.
• Perishable nutritional goods or products with an imminent expiry date.
• Dietary supplements, vitamin bottles, and protein tubs where the manufacturer tamper-evident foil seal or plastic neck band has been broken or unsealed after delivery.
• Nutritional powders or liquids that have become inseparably mixed with other substances after delivery.
• Unsealed digital nutritional guides, meal plans, or workout content supplied on digital media.

Liability

To the maximum extent permitted by applicable law, the total liability of Pure Habit Guide Stop Ltd. arising out of or related to any order shall not exceed £100.00 or the total purchase price paid for the products in that specific order, whichever is greater. Nothing contained within these provisions restricts our liability where statutory law prohibits such exclusion.

Age and use

Customers must be at least 18 years of age to order. All supplements and goods must be taken according to their printed packaging instructions, and they should never replace personalized medical advice.

Governing law and disputes

These Terms of Service and all related transactions are governed by and construed in accordance with the laws of England and Wales, subject to the jurisdiction of the courts of the United Kingdom. If we cannot resolve a disagreement together in conversation, the matter will be referred to the competent court where our business is registered, while protecting your statutory consumer rights wherever you live.

Questions about this policy

Reach out to [email protected] or phone us at +44 113 667 0317 during Mon-Thu 08:30-17:15, Fri 08:30-15:15, Sat 10:00-15:00, break 12:15-12:45. We get back to every inquiry within one business day.

Merchant

Pure Habit Guide Stop Ltd.

Registered address

32 Park Cross Street, Leeds, LS1 2QH, United Kingdom

Email

[email protected]

Phone

+44 113 667 0317

Working hours

Mon-Thu 08:30-17:15, Fri 08:30-15:15, Sat 10:00-15:00, break 12:15-12:45

Registration

Company No. 07242320